Shipping policy

All products at Template Concierge are digital downloads (Google Sheets and Notion templates) — nothing is physically shipped.

How delivery works: After your payment is confirmed, you will receive an email containing your secure download link, typically within minutes of purchase. You can also access your purchase at any time through your order confirmation email.

No shipping fees are charged. There are no wait times, no tracking numbers, and no physical packaging.

Didn't receive your download? Check your spam or junk folder. If you still can't find it, contact us at hello@templateconcierge.com and we'll resend it right away.